When a person or company "forgets" about money in various accounts, the "forgotten" money is transferred as lost money to a Government Trust account. In many cases, this is a non-interest bearing account. Of course, this is only done when the financial Institution or previous authority cannot locate the owner.
What may interest you is that, if owners of this money do not step forward within a specific length of time, this money is then absorbed as government revenue and can be far more difficult to claim. In most cases, this is the fate for lost funds unless the correct owner steps forward to claim their lost money.
Each state in Australia has its own institutions responsible for lost money and its own set of rules and procedures. This alone can make this process very difficult as small mistakes can lead to a much more difficult return process later and may require months of assistance in order to complete the claim. Thus, it's always better to make sure that your claim is done right the first time.
It's estimated that 1 in 3 Australians actually have money owing to them without their knowledge.
As refund consultants, we take it upon ourselves to reach out, assist and work with people with lost money owing to them. We have reached out to you because we believe you may have lost funds owing to you. In most cases, people are unaware that these funds are lying waiting to be claimed so it’s often a nice surprise for people to find out that money could be owing to them without their knowledge.





We require at least 100 points of ID to first verify a claim to lost money.
We then prepare an authority to release before we get started.

We liaise with the authority holding your money to ensure the full release of all money outstanding.
This process may require further information from you further down the track in order to ensure these funds are released quickly and successfully.

As soon as the funds are released, we forward the refunded money. This is normally within 6 to 8 weeks of receiving all the correct claim documentation.
Our refund experts specialise in finding unclaimed funds for Australian Businesses and Residents who have lost track of their accounts, relocated, or passed away. We assist in first verifying the identity of the rightful owner(s) and then assist you with your claim process by helping you with all documentation, preparation and with submitting the claim proposal.
Just like you would hire a solicitor to represent you in court, or a tax professional to assist you with your tax return. We work hard to jump through hoops so that you don’t have to so that you can sit back, rest assured that the whole process has been taken care of and been dealt with right the first time.

That’s simple; the funds will stay in an account (in many cases non – interest bearing) and in essence will remain unclaimed. Worst of all though, depending on what authority holds the funds, each is different, after a certain period the unclaimed fund will be absorbed into the endless pit of ‘Consolidated Government Revenue’. In other words … the Government gets it, and it’s GONE!!!!

There are many laws in place that protect you as a consumer and your lost money. It is an offence under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 to give false or misleading information or documentation. This means that we are bound by law to ensure that we reunite the correct money with the correct people. We may ask you for extra identification to satisfy this obligation. It also means that we ensure that, once released, your money is transferred safely into your preferred bank account.